Frequently Asked Questions | 2019/20 Season Passes
Which Thredbo Season Pass is best for me?
The Thredbo 365 Pass is Thredbo’s premium year round pass with all the benefits. If you’re planning to ski or snowboard in winter 2020, as well as visiting during the upcoming summer for hiking and mountain biking, this is the pass for you! With unlimited 50% off day lift passes at global Mountain Collective destinations, you’re all set if you plan to shred overseas.
The Winter Premium Pass is perfect if you want to ski or snowboard the 2020 winter season and also plan to head overseas to chase some powder this Northern Hemisphere winter. You also get unlimited 50% off day lift passes at global Mountain Collective destinations, plus a bunch of awesome Thredbo benefits.
The Winter Base Pass includes 2020 winter lift access and is great value if you plan to ski or snowboard at least 5 days next season.
The best way to compare benefits is to check out our comparison table here.
Yes! This year, all Thredbo 365 Pass and Winter Premium pass holders receive 10% off retail purchases at Thredbo Retailˆ, 20% off Premium Rental plus 10% off 2hr adult group add-on lessons at Thredbo Snow Sport School.
ˆNo in-resort discounts apply for the Winter Base Pass
*GoPro, UE Boom and sale items are excluded from the retail offer.
No. The 4 and Under Pass is an access pass only, with no benefits attached.
Mountain Collective Benefits
As the Thredbo 365 Pass and Winter Premium Pass are our premier season pass offerings, purchasers are entitled to the following reciprocal benefits at Mountain Collective destinations and affiliate resorts:
- Unlimited 50% off the one day window ticket rate available at all full member Mountain Collective resorts for the entire North American 2019/20 and Southern Hemisphere 2020 snow season with no blackout dates.
- 50% off the one day window ticket rate available at the affiliate member resort of Chamonix, France. Chamonix is for a 2 day pass only.
Your Thredbo 365 Pass or Thredbo Winter Premium Pass must be paid in full to access these Mountain Collective benefits. Benefits valid 8 October 2019 to 5 October 2020.
To obtain your discounted lift pass at our Mountain Collective partner destinations, simply present your valid MyThredbo Card associated with your Thredbo 365 Pass or Winter Premium Pass at the ticket office of your chosen overseas Mountain Collective destination. Resort staff will enter your pass number starting with THR into a database to check validity. Please note, your pass must be paid in full and must not have been refunded through Thredbo Season Pass Protection.
If you are unsure of which MyThredbo Card is the valid card, please contact Thredbo Guest Services on 1300 020 589 option 2 or via email firstname.lastname@example.org.
No, the Winter Base Pass does not offer global Mountain Collective benefits.
Online Payment Plan
Thredbo’s online payment plan allows you to lock in your season pass at the cheapest available rate with a $49 deposit and pay the remaining balance in one payment before the Scheduled Payment Date.
The payment plan option is only available for 2020 Season Passes purchased before 15 September 2019 at 11.59pm.
No, the payment plan option is only available via the Thredbo online shop. This is because an online account is required to self-manage your payment method and payment date.
For the Thredbo 365 Pass, the Scheduled Payment Date is 30 October 2019.
For the Winter Premium Pass and the Winter Base Pass, the Scheduled Payment Date is 30 April 2020.
If payment has not been made prior to the Scheduled Payment Date, payment for the balance will be made from your credit card on file. Please ensure that your credit card is up to date prior to the Scheduled Payment Date.
Yes, you can pay the remaining balance in one payment before the Scheduled Payment Date via the My Account section of the Thredbo online shop. Please ensure that you have a valid credit card uploaded to complete payment.
No, the final payment on your payment plan is a one off payment from your credit card on file. There is no option to pay off your season pass payment plan in instalments.
You need to log into your PayPal account to update the credit card linked to the PayPal account.
No, the Thredbo online shop accepts credit card only.
No, features and benefits of Thredbo season passes are only accessible upon full payment.
You can update the credit card linked to your online payment plan via the My Account section of the online shop.
‘Bring A Friend’ Discount Vouchers
‘Bring A Friend’ vouchers enable pass holders to bring friends to Thredbo and receive discounted 1 day winter, 1 day MTB or 1 day scenic lift passes. The discount varies from 5% to 50% off the applicable in resort rate for 1 day lift passes in winter 2020 and for the 2019/20 summer season. Applicable discounts depend on the selected product start date.
Thredbo 365 Pass holders are entitled to 6 x ‘Bring A Friend’ winter vouchers, 6 x ‘Bring A Friend’ MTB vouchers and 6 x ‘Bring A Friend’ scenic lift vouchers. Any unused vouchers will expire at the conclusion of the 2020 winter season.
Winter 2020 Premium Pass holders are entitled to 4 x ‘Bring A Friend’ winter vouchers. Any unused vouchers will expire at the conclusion of the 2020 winter season.
Simply contact Thredbo Guest Services via phone on 1300 020 589 or via email email@example.com.
Please take your friend or family member to any Thredbo Guest Services office on the day you wish to redeem the voucher. Please note the Thredbo season pass holder must be present at the time of redemption.
No, the voucher is for lift access only.
Thredbo Season Pass Protection
Thredbo Season Pass Protection provides you with an option to obtain a refund on the unused portion of your season pass if you are injured, pregnant or are called overseas for work or study during the validity period of the Thredbo Season Pass. See full terms and conditions
No, there are no refunds or in resort credits for guests that have not purchased Thredbo Season Pass Protection.
No, Thredbo Season Pass Protection can only be purchased at the time of upfront full payment or payment plan deposit.
Yes, a MyThredbo Card is your RFID card that is used to access our lifts. When you approach our access gates, the RFID card is used to look up your lift access that is loaded to your profile.
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